At Locating Technologies, we are confident you will be pleased with your choice of a Trailblazer™ solution. And to make your choice of RTLS solution even more clear-cut, we offer our Total Customer Satisfaction Guarantee that sets out a number of benefits for you.
Our Total Customer Satisfaction Guarantee offers the following:
User training and ongoing support
When you purchase a Trailblazer™ Wireless locating or GPS tracking system, you will be provided with full training so that you can quickly begin accessing information that is useful to your organisation. And if you subsequently have questions about how the system works, we can respond quickly via our live on-line chat, email or phone support service.
Money back guarantee
When you purchase a Trailblazer™ Wireless locating or GPS tracking system, Locating Technologies offers a full, no questions asked, money back guarantee within 30 days of purchase (conditions apply).
We fix it within 30 days or your fees are waived for that month
Trailblazer™ hardware is highly durable and designed to withstand tough conditions and our software is user-friendly and reliable. But if something does go wrong with either our hardware or software, we offer a rapid response for all servicing requests.
And, if in the unlikely event that we cannot repair the problem within 30 days, your finance or GPS Hosting fees for that month will be credited back to your account. And if you have purchased our solution outright, we will give you one month’s free software and maintenance support.
Contact us today to find out how we can help improve the efficiency and security of the people and assets in your care.
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